What People in Macon Say...

"Dear sirs, Thank you so much for your service and your generousity. I have given your name to several friends and hope they contact you. We are still very pleased with our carpets."

Duanna Stephenson - Macon, GA


"Hi Cory & gang, You all are FANTASTIC and I am telling EVERYONE. The results of your efforts exceeded my expectations and I thank you! Definitely a good value. Excellent service."

Jennifer Taylor - Barnesville, GA


 "Good afternoon, I just wanted to say that Carpet Cure did the most thorough carpet cleaning job on our carpet that we've seen. We have high traffic in our home and it looks brand new. Thank you again!"

Crescendel Moss - Teacher, Warner Robins, GA


 "I just wanted to let you know that you did an excellent job cleaning my carpet two weeks ago and that I definitely plan to recommend your company to other friends and associates.  Please email me your rates for furniture cleaning. Thanks in advance"

Andre' F.  Washington - Thomaston, GA


"We are extremely pleased with the job your guys did with our carpet!!! They were very professional, competent and knowledgeable. In addition they advised me as to aftercare and answered all my questions expertly. Thank you so much."

Tina Wootan - Macon, GA

The Pet Odor Removal Carpet Cure

FAQ on Pet Odor

Note:  Urine is a very complex substance.  Anyone who thinks you can just spray some cleaner on it for removal is badly mistaken.  Urine can easily be removed if it is fresh but once it is in the carpet or fabric for an hour or so, it begins to feed and develop complex bacteria.  If you are not sure what to do, you are better off doing nothing and letting someone more educated on the matter handling it.  Urine must be broken down or changed molecularly before it can be successfully removed.  Usually, when you attempt to remove a spot –any spot – you are either successful in removing it or you set it (which means it becomes permanent).  Successful removal depends on the length of time the urine is present, what it has previously been treated with, and what type of fabric it is in. 

What can be done about urine odor?

We normally use enzymes or an odorcide to treat urine odor. There is a small extra charge for each quart. First, we use an intense UV light to locate all the areas previously affected by an organic matter (urine, vomit, etc.).  Often an odor can be present without any visible staining.  We use the special light because we want to know exactly where to “operate.” This way, we can be sure that nothing is overlooked and missed.  We also use a special urine probe to pinpoint exactly where the urine deposits are. This tool also tells us if the deposits have been neutralized or not.  Then, we spray enzymes on the affected areas. The enzymes actually eat up urine bacteria. Don’t worry, these enzymes are safe for your family and pets.  We can actually order some for your own use in between professional treatments and cleanings.

What to do if you have a severe urine odor?

There are two options.  Option #1 is what we call a sub surface extraction.  This is where we flood the affected area with a solution that will oxidize the contamination.  Whereas Enzymes eat urine bacteria – Oxidizers change urine at its molecular level to oxygen and carbon dioxide which can then be flushed away with water.  We use a tool called the waterclaw to remove the oxidized contamination from your carpet and padding.  Option # 2 is to replace the padding beneath the carpet and treat and seal the sub floor. We also treat the face fibers with enzymes, allow time to dwell, and then extract the enzymes. If the urine is covering over half of the carpet, it may be more cost effective to replace the room of carpeting. We normally only recommend this procedure if the pet is no longer in the home. 

Do you have a 100% Guarantee on Pet Odors?

Unfortunately there is no way to completely guarantee odors of any type. The reason is that the odor may not only be in the carpet. It may be under the padding on the cement or wood beneath the carpet. It may also be on the baseboards, drapes, walls, etc. Furthermore, one cleaning may not be sufficient to take care of a severe urine odor. Sometimes return trips are necessary.

Can you remove pet urine stains on carpet and upholstery?

We have a success rate of about 80-90%. However, the success depends largely on how long the stain has been in the fiber. Pet urine can cause permanent damage to textiles as well as create an unhealthy indoor living environment if not removed promptly. As I mentioned earlier, when urine is first deposited onto a carpet or fabric, it is in a neutral state. This means it is easier to remove when it is fresh. Get out your Bissell and extract it out!  Once the urine is allowed to dry it turns to alkaline salts (thus the ammonia odor) and becomes more difficult to remove. If left for months, depending on the fiber type, it could permanently change the dye structure of the fabric and cause the fiber to deteriorate. To prevent permanent staining, clean urine deposits immediately.

Is vomit removable from carpeting?

Yes, normally. However, the chances are reduced if an improper spot removal solution has been applied to the stain before our arrival. Also, some cat food has a red dye that can permanently stain nylon carpets. This dye is similar to the kool aid type of dye (dye # 40). If this occurs, we have an advanced red dye removal system that can remove most cat vomit stains.

What can you do for recurring urine spots?

First, we use our urine probe to determine exactly where the spot is. Next, we flood the area with a deodorizer mixture and allow the mixture to dwell. Last, we use our “water claw” spot lifter to pull the urine directly from the padding. This process eliminates 90% of all urine problems. If you have us do this process and the spot does return, we’ll come back at no charge to attempt removal again (we can only guarantee no spots returning on urine if the claw process is performed).

How can I take care of pet problems myself?

We have excellent professional products available to help you do your own pet stain removal. You can also use a diluted solution of vinegar and water to treat organic spots.   Click here to get your FREE printable guide with the secret to Pet Stain Removal.