How you can prepare for your professional carpet cleaning service
Thank you for trusting us with your carpet cleaning project. Our goal is to provide you with the most outstanding service experience ever. Good preparation on your part allows more time toward cleaning and helps everything go smoothly during the job.
Here are some suggestions for your preparation that will help both of us:
Get Ready For Us!
Please vacuum your carpeting before we arrive.
Please clear vehicles from the driveway. We will need the space closest to the door we will be entering. If you might have to leave while we are cleaning please remove your car from the garage and park it on the street before we arrive so we don't block you in.
Please pin up any full length draperies so that they will be at least 6 inches off the floor. Also, please pin up any skirts on upholstered furniture which may be touching the carpet.
Please call to your technicians attention any spots or stains which may require special techniques.
For your pet's peace of mind (and ours!) please put them in a safe, quiet place where our cleaning won't disturb them.
For safety sake, be sure to keep an extra close eye on your curious little ones.
The following suggestions regard furniture moving. Some of our service procedures include moving furniture and some do not. Please clarify expectations and prices with the office prior to our arrival. Service procedures can be customized to meet your cleaning needs.
Please remove as much furniture from the room being cleaned as possible. Any small pieces of furniture such as dining room chairs, magazine racks, plants, end tables and any other small to medium furniture should be removed from the rooms being cleaned. You may want to use areas not being cleaned for temporary storage. Maintenance cleans typically do not involve any furniture moving unless requested. If we are cleaning the traffic areas in a bedroom you may place small items on the bed. If you wish to have the beds or furniture moved please do not load them up with other furniture or items.
Please advise your technician about any special requirements to follow when moving your fragile furniture; weak legs, loose tops, etc.
Remove all breakable items(pictures, vases, lamps, etc) from furniture which will have to be temporarily moved from its regular location
Any small pieces, such as dining room chairs, magazine racks, floor plants, etc. that you can remove from the carpet to be cleaned will shorten processing time and return the carpet to normal use sooner.China cabinets, sectional sofas, entertainment centers, antique and fragile furniture cannot be moved. However, carpet underneath such items can be hand cleaned where sufficient room is available, or we can edge right around the base. We have spray shields on all our cleaning wands so your furniture is not at risk.
When you schedule your cleaning you should receive an arrival time window. We make every effort to keep our appointments, however on occasion we may have to adjust our schedule. We will not rush through one job to arrive on time to the following job. By being prepared you can help us to maintain our schedule. If for some reason we have to adjust our schedule we will give you a courtesy call to let you know. Likewise, if for some reason you must change or reschedule your appointment or adjust the cleaning order please give us as much notice as possible.
Protect Your Investment
We recommend protecting your carpets and upholstery investments with Scotchgard or Maxim advanced after cleaning. More information about this and other services is available on our website.
If you are interested in adding additional services to your appointment please notify our office so we can adjust our schedule. If you have any other questions or concerns, reply to this email or give us a call at 478-405-9138
Thank you!!! By being prepared you help make our job easier and allow us to be more efficient. We look forward to meeting you.
Here are some tips for after we have performed our cleaning services.
For faster drying carpets:
- Adjust thermostat to 72 degrees, or if appropriate open windows
- Turn off humidifiers on furnace.
- Turn your thermostat fan control setting to "On."
- Turn on all ceiling fans (make sure air blows down.)
- Turn on dehumidifier or air conditioning
- Run floor fans over carpet.
- Do not remove the plastic pieces placed under legs of furniture until carpet is absolutely dry.
- Preferably allow several days to allow moisture trapped under the plastic to evaporate therefore preventing rust or permanent furniture stain.
- Do not replace furniture or area rugs in cleaned areas for 24 hours
For walking on damp carpet:
If possible, avoid walking on damp carpet. If this is not possible, use inside shoes (slippers or sandals) to walk on it. We can also provide you with a pair of footies. You may also walk on the carpet with clean white socks. If you must go in and out over the damp carpet, wipe your shoes thoroughly with a wet cloth each time before walking on carpet. Dirt will track off on damp carpet very easily.
Be VERY careful walking onto a hard surface (tile or wood) because it will be slippery!
Sincerely,
Cory McCook
Carpet Cure Inc